We advise bookings to be made at least 7 days in advance to ensure availability. Our standard delivery times are between 09:00 and 18:00 GMT.
We cover Chester & Cheshire West. To check if we deliver to your area, view our locations.
We set up the hot tub on either Thursday or Friday, allowing it to fill and heat overnight. This gives you 3 full nights to relax and enjoy. On Monday or Tuesday, we'll be back to take care of emptying, cleaning, and packing up.
*Please note: As the hot tub can take up to 2 hours to fill, we are unable to remain on-site until it is finished. While we cannot do the initial 'shock' water treatment for you, we will leave you with everything you need and clear instructions to get started.
We handle the deflation and pack-up of the hot tub. At this point we will also take a minute to return your refundable deposit.
Yes. Access to a functional outdoor tap is necessary for filling the hot tub with water. A consistent water supply is crucial during setup.
It's not recommended to move the hot tub when filled with water. If you need to relocate it, please contact us for guidance and assistance.
No, we will clean the hot tub, deflate it and pack everything away when we come to collect it on the last day of the rental period.
Ideally, the hot tub should be placed on a flat, level, and stable surface such as a concrete patio, wooden deck, or solid ground. It should not be set up on uneven or soft surfaces like grass or sand.
It is not recommended to install a hot tub on an uneven or inclined surface. The hot tub should always be placed on a stable, level, and flat surface like a wooden deck, concrete patio, or solid ground.
Setting up a hot tub in your backyard without a fence is possible, but it's crucial to prioritise safety and security. Before installation, make sure that the area is free of any potential hazards. If you plan to use it at night, ensure that there's ample lighting to prevent accidents.